FAQ's

  • How long are the vouchers valid for?

All vouchers are valid for 12 months from purchase however, we are keen on extending them if required depending on the circumstances. 

  • How long does it take for a Gift Voucher to arrive?

All vouchers are posted via 1st Class Royal Mail within 72 hours from purchase. 

  • Can I personalise the voucher with a message?

Yes! Before the checkout, you will have the opportunity of adding a note for our team. If you wish to personalise it further, please email us at reception@thecloveclub.com

  • Are vouchers refundable?

All vouchers can be refunded within 72 hours from purchase. If you require a refund after this time, please email us at reception@thecloveclub.com

  • Can I post the voucher to a friend or a family member?

Yes, when purchasing the voucher, you will be ask to state the billing and shipping address.