- How long are the vouchers valid for?
All vouchers are valid for 12 months from purchase however, we are keen on extending them if required depending on the circumstances.
- How long does it take for a Gift Voucher to arrive?
All vouchers are posted via 1st Class Royal Mail within 72 hours from purchase.
- Can I personalise the voucher with a message?
Yes! Before the checkout, you will have the opportunity of adding a note for our team. If you wish to personalise it further, please email us at firstname.lastname@example.org
- Are vouchers refundable?
All vouchers can be refunded within 72 hours from purchase. If you require a refund after this time, please email us at email@example.com
- Can I post the voucher to a friend or a family member?
Yes, when purchasing the voucher, you will be ask to state the billing and shipping address.